Shipping options – Hospitality Online Store
Welcome to the shipping information page of Hospitality Online Store. We understand the importance of reliable and efficient delivery for your business catering equipment. That’s why we offer a range of flexible shipping options tailored to your specific needs.
- Transparent Shipping Costs: For every purchase in our webshop, you can easily find the shipping costs. These costs are clearly indicated on the product page of each item. We strive to provide complete transparency so there are no surprises at checkout.
- Proprietary Carrier: We rely on our specialized carrier to ship and deliver your orders. This cooperation allows us to ensure reliable and timely delivery of your equipment.
- Local and Global Shipping: Our standard shipping costs apply to deliveries within the Netherlands (excluding the islands). However, we understand that your business needs know no bounds. That’s why we also offer global shipping options. Please contact us for more information on international deliveries and associated costs.
- Combined Shipping: When you order multiple products at once, we will combine delivery whenever possible. Not only is this more efficient, but it also allows us to minimize shipping costs for you.
- Shipping Policy: We strive to process and ship your order as quickly as possible. The exact shipping time may vary depending on the specific product and final destination.
Usually, your order will be delivered within 1 to 3 business days. On the day of delivery, you will receive a time indication from our carrier so you know approximately what time your order will be delivered. If you are not at home we will make another delivery attempt the following day. If at that second delivery attempt you are also not present at the delivery address then we are forced to charge additional fees. We would ask that you be available by phone to our delivery service if they have any questions or changes regarding the delivery of your order. For more detailed information on shipping times, please refer to the information on the product page or contact our customer service department. - Customer Service: Have questions about your shipping or want to learn more about our shipping options? Our dedicated customer service team is ready to assist you. Please feel free to contact us by email, phone or through the contact form on our website.
At Hospitality Online Store, we are committed to your satisfaction. We make sure your business catering equipment is delivered safely, efficiently and on time. Shop with confidence, knowing we are here to support you every step of the delivery process.