Privacy policy

Hospitality Online Store is responsible for processing personal data. In this privacy statement, we explain what personal data we process, for what purpose and how we secure your data.

Contact details:
Hospitality Online Store
Iris Avenue 9
5595 EH Leende
+31633035645
info@horecaonlinestore.nl

Personal data we process
Hospitality Online Store processes your personal data because you use our website and services and/or because you provide them to us yourself.
Below is an overview of the personal data we process:

  • first and last name;
  • address information;
  • phone number;
  • email address.

Other data we process:

  • IP address;
  • location data;
  • Data about your activities on our website;
  • Other personal data you actively provide in correspondence and by telephone.

Special personal data we process
Data of persons under 16 years of age. Our website and/or service does not intend to collect data from website visitors under the age of 16. However, we cannot verify whether a visitor is older than 16.
We therefore recommend that parents be involved in their children’s online activities to prevent the collection of children’s data without parental consent.
If you believe that we have inadvertently collected personal information from a minor without such consent, please contact us and we will delete this information.

Hospitality Online Store processes your personal data for the following purposes:
– To deliver your order.
– To respond to your messages and emails.
– To call or email you if necessary to perform our services.
– To inform you of changes to our services and products.
– Hospitality Online Store may analyze your behavior on the website in order to improve the website and tailor the range of products and services to the preferences of our visitors.
– Hospitality Online Store also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making
Horeca Online Store in no case makes decisions based on automated processing about matters that can have (significant) consequences for individuals. These are decisions made by computer programs or systems without a human being in between.

How long we keep personal data
Hospitality Online Store will not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data are collected. You may request that your personal data be deleted at any time. You can do this by sending your request by mail or e-mail to Hospitality Online Store.

If a legally established minimum retention period applies, your data may not be deleted until after the established period.
The minimum retention period of accounts receivable and accounts payable is 7 years, pursuant to the National Tax Act.

Sharing personal data with third parties
Hospitality Online Store shares your personal data with third parties only if this is necessary for the execution of the agreement and to comply with any legal obligation.
These parties only have access to the data they need to perform their assignment.
With companies that process your data on our behalf, we enter into an agreement to ensure the same level of security and confidentiality of your data.
Hospitality Online Store remains responsible for these processing operations.

Cookies, or similar techniques, that we use
Hospitality Online Store uses functional and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website.
Hospitality Online Store uses cookies with technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered.
Analytical cookies always process data on website usage anonymously. These cookies are used to observe how the website is used. This information allows us to optimize the website.
During your first visit to our website, we have already informed you about these cookies and asked your permission to set them.
You can opt out of cookies at any time by setting your Internet browser to stop storing cookies.

Note: If you disable cookies, you can still view the website, but some content may not be displayed and you may not be able to place an order.
In addition, you can also delete any information previously stored through your browser settings. When you do this, all preference settings are lost. For an explanation, see:
https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Hospitality Online Store.
You also have the right to data portability. This means that you can make a request to us to send the personal data we hold about you in a computer file to you or another organization named by you.

You can send a request to access, correct, delete or transfer your personal data, as well as a request to withdraw your consent or object to the processing of your personal data to us via e-mail, or in a letter to our postal address.
To ensure that the request was made by you, we ask that you send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy.

We will respond to your request as soon as possible, but within four weeks.

Horeca Online Store would also like to remind you that you have the opportunity to file a complaint with the national regulator, the Authority for Personal Data. You can do so at the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data
Horeca Online Store takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.
Your data is protected by modern online security systems. The transmission of your data is encrypted via a secure connection.
If you have the impression that your data is not properly secured or there are indications of misuse, please contact us.

Changes to this privacy statement
Hospitality Online Store may modify this privacy statement. Therefore, consult the website regularly, there you can always find the most recent version.

Privacy Statement January 2024

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